RETURN POLICY

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund except delivery Charges. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within one days of the delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at jhecommer@gmail.com to obtain an Order number. After receiving a Order number, place the item securely in its original packaging, and mail your return to the following address:

JH HEALTHY FOODS – MR.Green (Raw Nendram Banana Powder)

Write to us – jhecommer@gmail.com

Contact – 9500773403/8668149924

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a traceable method to mail your return.

CANCELLATIONS

Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to shipping.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least five (5) days from the receipt of your item to process your refund. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund.

• To ensure a smooth resolution for missing items, refunds, or returns, we highly recommend including a video of yourself opening the parcel. This video will help us verify the condition of the received items and expedite processing your request.

Check Out

• We kindly request you to thoroughly check all items in your order upon arrival. This includes carefully examining any smaller products that might be packaged within other product bags.
• In case you receive a package that appears tampered with, including situations where the packaging is already opened or the number of packages is less than what you ordered, please kindly refuse the delivery. Immediately contact us with your order number and any other relevant details, such as photos of the damaged packaging if possible.
• We take full responsibility for ensuring your order arrives correctly and in good condition. In the unfortunate event you receive a wrong or damaged item, we will promptly arrange for a return shipment at no cost to you.
• We understand that mistakes happen. In cases where you unintentionally placed an incorrect order, we will do our best to facilitate a smooth return process and the return shipping cost will be your responsibility.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

9500773403/8668149924

jhecommer@gmail.com